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Terms and Conditions & Privacy Policy

Welcome to Glimt App. These combined Terms and Conditions (“Terms”) and Privacy Policy explain your rights and responsibilities when using our mobile application (the “App”) and how we collect, use, and protect your personal data. Please read both sections carefully. By accessing or using the App, you agree to be bound by these Terms.

Part A: Terms and Conditions

Last updated: April 14, 2025

Welcome to Glimt App. Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the Glimt App mobile application (the "Service", "App") operated by Tangen Apps, doing business as Glimt ("we", "us", or "our").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. Use of the Service

You must be at least 13 years old (or the minimum age required in your jurisdiction) to use this App. By creating an account, you confirm that you meet this requirement and that the information provided is accurate and complete.

2. User Accounts

To access and use certain features of the App, you are required to create an account. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. We reserve the right to suspend or terminate any account at our discretion if you breach these Terms or engage in any misuse.

3. Screenshot Uploads and Bookmark Processing

Glimt App allows users to upload screenshots while listening to podcasts to capture moments for bookmarking. Please note the following:

  • Non-Persistence of Images: Screenshots are not stored on our servers. They are temporarily processed solely for the purpose of generating contextual bookmarks.
  • Third-Party Processing: The screenshot content is securely transmitted to OpenAI’s API (and any additional integrated third-party services) for processing.
  • User Responsibility: You must ensure that you have the right to upload any screenshot, and you must not upload images containing sensitive or copyrighted content unless you are fully authorized to do so.

4. Subscription and Payment Terms

Glimt App operates on a paid subscription model, offering the following plans:

  • Basic Plan – Monthly billing
  • Pro Plan – Monthly billing with additional features

Billing & Renewal:
Subscriptions auto-renew at the end of each billing cycle unless canceled at least 24 hours before the end of the current period. Payments are non-refundable. Users are advised to review subscription terms and billing practices, as these are governed by applicable consumer protection laws which may vary by region.

Disputes and Chargebacks:
Any billing disputes or chargebacks must be handled in accordance with the procedures provided by your respective app store. We will make reasonable efforts to resolve any such disputes but cannot guarantee outcomes.

5. Acceptable Use

By using the App, you agree not to engage in any of the following activities:

  • Using the App for any illegal, harmful, or unauthorized purpose.
  • Uploading any content for which you do not hold the necessary rights or permissions.
  • Reverse engineering, interfering with, or disrupting any feature, function, or operation of the App.
  • Engaging in behavior that could expose the App or its users to abuse, security breaches, or violations of applicable laws.

6. Intellectual Property

All intellectual property rights in the App, including but not limited to its design, code, content, trademarks, and branding, are owned exclusively by Tangen Apps. You are prohibited from copying, reproducing, distributing, or otherwise exploiting any part of the App without our explicit written permission.

7. Privacy and Data Security

User Data:
We respect your privacy. The App does not store user-uploaded screenshots. However, some usage data (e.g., analytics, diagnostics, subscription status) may be collected to improve the Service.

Data Processing:
Any data transmitted to third-party services, such as the OpenAI API, is subject to those services’ privacy policies. While we take reasonable precautions to secure data transmissions, we cannot guarantee absolute data security. Users are encouraged to review our Privacy Policy below for additional details.

8. Third-Party Services Disclaimer

The App integrates with several third-party services to provide core functionality, enhance performance, and ensure secure data handling. By using the App, you acknowledge and accept the use of the following third-party services:

  • OpenAI API
    We use OpenAI’s API to analyze the content of user-uploaded screenshots for contextual information that helps create podcast bookmarks. Screenshots are transmitted securely and are not stored on our servers.

  • Supabase
    We use Supabase to store persistent user data including podcast bookmarks, user profiles, and account credentials. This includes:
    • Email and password authentication
    • Third‑party authentication via Google and Apple
    • Storage of user profile data and bookmarks

  • Upstash
    We use Upstash.com for temporary (ephemeral) storage of intermediate processing data generated by OpenAI while a screenshot is being analyzed. This data is deleted after short-term use and is not retained for long-term storage.

  • Tigris (tigris.dev)
    We use Tigris object storage to temporarily store user-uploaded screenshots while they are being processed. Screenshots are removed promptly after processing is complete and are not retained beyond their immediate use.

Disclaimer:
We do not own or control these third-party services and are not responsible for their availability, security, or privacy practices. Each of these services operates under its own terms of use and privacy policies. While we make efforts to work only with reputable providers and handle all data responsibly, we cannot guarantee the actions or safeguards of third parties.

9. Modifications to the Service and Terms

We reserve the right to modify, suspend, or discontinue the App (or any part thereof) at any time without notice. We may update these Terms from time to time. When such updates occur, the "Last Updated" date above will change accordingly. Continued use of the App after any modifications constitutes your acceptance of the updated Terms.

10. Disclaimer of Warranties

The App is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or that any defects will be corrected.

11. Limitation of Liability and Indemnification

Limitation of Liability:
To the fullest extent permitted by law, and subject to any mandatory consumer protection provisions, Tangen Apps and its owner shall not be liable for any indirect, incidental, consequential, or punitive damages, including, without limitation, loss of profits or data, arising from your use of or inability to use the App.

Indemnification:
You agree to indemnify, defend, and hold harmless Tangen Apps and its owner from any claims, losses, damages, liabilities, including legal fees and expenses, arising from your use or misuse of the App, violation of these Terms, or infringement by you of any intellectual property or other rights of any person or entity.

12. Dispute Resolution

Any disputes arising from or relating to these Terms or the App will be governed by the laws of Norway, Europe. You and Tangen Apps agree to attempt to resolve any dispute through informal negotiation before resorting to arbitration, litigation, or any other dispute resolution procedure.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of Norway, Europe, without regard to conflict of law provisions.

14. Contact Information

For questions or concerns regarding these Terms, please contact us at:
hello@glimtapp.io

Part B: Privacy Policy

Last updated: April 15, 2025

Welcome to Glimt App ("we", "us", or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”).

By using our App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of personal data when you use the App:

  • Email address (if provided during sign-up)
  • Authentication data via email/password or third-party providers (Google, Apple)
  • User-generated bookmarks (saved podcast highlights)
  • Uploaded screenshots (ephemeral, processed and deleted)
  • App usage data (e.g., actions performed, timestamps)
  • Technical data, including device type and IP address (for security and troubleshooting)

We do not collect or store any biometric, location, or financial data.

2. How We Use Your Information

We process your personal data to:

  • Authenticate your account
  • Sync and store your podcast bookmarks
  • Process screenshots for context-based bookmarking
  • Operate, maintain, and improve the App
  • Respond to support requests or technical issues
  • Comply with legal obligations

3. Legal Basis for Processing

Under GDPR, we rely on the following legal bases:

  • Consent – You give clear consent by accepting our Terms and this Privacy Policy when signing up.
  • Contractual necessity – To provide the App’s core functionality you request.
  • Legitimate interests – For improving performance, preventing fraud, and maintaining security.

4. Third-Party Services We Use

We use the following trusted third-party services, each with their own privacy practices:

  • OpenAI (https://openai.com)
    Used to process screenshots and extract contextual information for bookmarks.
    Data sent is not stored on our servers and is ephemeral.

  • Supabase (https://supabase.com)
    Stores your account profile, email address (if provided), bookmarks, and handles authentication (including email/password, Google, and Apple sign-in).

  • Upstash (https://upstash.com)
    Used for short-term, in-memory storage of intermediate processing data.
    Data is ephemeral and deleted shortly after processing.

  • Tigris (https://tigris.dev)
    Used for temporary storage of screenshots during processing.
    Screenshots are deleted immediately after use.

Each of these providers is GDPR-compliant or has adequate safeguards in place for international data transfers.

5. Data Retention

  • Screenshots: Deleted immediately after processing.
  • Bookmarks and profile data: Retained until you delete your account or request removal.
  • Authentication logs and technical metadata: Retained for up to 12 months for security and audit purposes.

You may request deletion of all your data at any time.

6. Your Rights Under GDPR

As an EU/EEA user, you have the following rights:

  • Right to access – Request a copy of your personal data.
  • Right to rectification – Request corrections to inaccurate or incomplete data.
  • Right to erasure – Request deletion of your personal data (“right to be forgotten”).
  • Right to restrict processing – Request limited use of your data.
  • Right to data portability – Request your data in a portable format.
  • Right to object – Object to certain processing based on legitimate interests.
  • Right to withdraw consent – You may withdraw consent at any time.

To exercise any of these rights, contact us at hello@glimtapp.io. We will respond within 30 days.

7. International Data Transfers

Some of our third-party providers may process data outside the EU/EEA. We ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent are in place.

8. Data Security

We use industry‑standard measures to protect your data:

  • Encrypted communication (HTTPS)
  • Secure authentication systems
  • Access controls for our infrastructure
  • No long-term storage of sensitive content (e.g., screenshots)

However, no method of transmission over the Internet is 100% secure. Use of the App is at your own risk.

9. Children’s Privacy

Our App is not intended for users under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children.

10. Mobile iOS App(Apple App Store) Terms of Use

The terms of use for the glimt mobile iOS client is using the standard Apple LICENSED APPLICATION END USER LICENSE AGREEMENT. https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. You will be notified of significant changes via in-app notifications or email. Continued use of the App after changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or data requests, please contact:

Email: hello@glimtapp.io

You also have the right to lodge a complaint with your local Data Protection Authority.